Clean Wins is operated by Win Top Ltd, a company that launched this platform in 2026 with a straightforward aim: to give UK players a gambling environment that is honest about how it works and easy to use without unnecessary clutter. This page explains who we are, how we are held to account, and how we think about the people who play here.

Who We Are and How We Operate

Win Top Ltd holds a licence issued by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. That licence sets out the standards we are required to meet in order to operate, and it means there is an external authority with the power to hold us to those standards. We are not self-regulating. Our conduct as an operator is subject to oversight, and we take that seriously in how we build and run the platform.

The site is built for players in the United Kingdom. When we make decisions about how things work — from the layout of account pages to the wording of bonus terms — we are thinking about UK players specifically. We try to keep the terms of every offer written in plain language so that you can read them, understand them, and make an informed choice before you commit to anything. The minimum deposit is £20, withdrawal processing begins within 24 hours of a request, and the minimum withdrawal is also £20. None of that should require you to dig through footnotes to find out.

Player Money and Safer Gambling

We keep player balances separate from the operational funds that Win Top Ltd uses to run the business. This is not a small distinction. It means that the money you deposit is not used to cover day-to-day costs, and it remains available for withdrawal regardless of what is happening on our side of the ledger. We think this is a basic standard of responsible operation, not something that deserves particular credit — but it is worth being clear about.

Safer gambling is built into how the platform works rather than treated as an afterthought. We do not design the site to make it difficult to leave a session, set a limit, or understand what you have spent. If you need to take a break or restrict your account, those controls are accessible, and we expect them to work. When something goes wrong — whether that is a disputed transaction, a technical fault, or a concern about your account — we expect our support team to respond clearly and without unnecessary delay. We do not think a player with a problem should have to fight to be heard.

We are selective about the game providers and payment routes we list. The software studios whose games appear on Clean Wins — including the likes of Pragmatic Play, Evolution, NetEnt, and Play'n GO — are established names with their own compliance obligations. Similarly, the payment methods available for deposits and withdrawals are ones that offer you a clear record of transactions and reasonable recourse if something goes wrong. We would rather offer fewer options we are confident in than a longer list we cannot stand behind.

If you have a question about how we operate or want to understand anything on this page in more detail, our support team is available in English and can be reached through the contact options on the site.